We are seeking an experienced Administrative & Operations Officer to join our team in a fully remote capacity. While the work is done from home, we have a strong preference for candidates based in the Brisbane area to allow for occasional face-to-face alignment and local operational support.

​This is a highly autonomous role where you will manage the day-to-day administrative engine of the business, from bookkeeping to customer service.

​Key Responsibilities

• ​Financial Admin: Manage daily invoicing, accounts receivable/payable, and end-to-end payroll processing.

• ​Xero Management: Maintain accurate, up-to-date digital records and financial tracking within Xero.

• ​Client & Stakeholder Relations: Act as a key point of contact for clients, field teams, and partners, delivering exceptional customer service.

• ​Operations Support: Coordinate scheduling and documentation for our service delivery, including workflows tied to Traditional Owner groups.

• ​General Admin: Data entry, email management, and ensuring compliance and business documentation are organized.

​What We Are Looking For

• ​Xero Expertise: Proven experience managing payroll, invoicing, and bookkeeping within Xero is essential.

• ​Strong Communication: Excellent written and verbal communication skills, with a professional and friendly customer service approach.

• ​Autonomy & Drive: Experience working remotely with minimal supervision—you are a self-starter who takes ownership of your workload.

• ​Tech-Savvy: Comfortable navigating digital systems, cloud software, and automated workflows.

• ​Cultural Awareness: Familiarity with cultural heritage work, Indigenous business sectors, or working with Traditional Owner groups is highly regarded but not essential.

​What’s on Offer

• ​100% Remote Work: Skip the daily commute and enjoy the ultimate work-life flexibility.

• ​Direct Impact: Work directly with the business leadership where your efficiency is noticed and highly valued.

• ​Diverse Work: No two days are the same, spanning finance, customer service, and resource-based administration.

​How to Apply

​If you are an organized admin professional looking for a flexible, remote role with a meaningful, Indigenous-owned business, we want to hear from you.

​Please click "Apply" and submit your resume along with a brief cover letter highlighting your experience with Xero and payroll.