PM-Partners group is a specialist Project Management Consultancy. We have a unique way of running projects and providing training and advice, so our clients get the best results with less cost and risk. Each year we deliver over $3B of projects, train over 10,000 people, and help some of Australia’s leading brands improve their PMOs.
A Brisbane-based organisation is seeking an experienced Project Manager for a 12‑month contract (hybrid working) to lead the delivery of a specialist case management solution. This role will oversee end‑to‑end implementation, ensuring the platform meets strict compliance, and operational requirements while aligning with broader enterprise systems.
RESPONSIBILITIES
- Lead project delivery from initiation through to implementation and transition to operations
- Establish project plans, timelines, and delivery approach for a complex system rollout
- Oversee development and delivery of a specialist case management solution
- Ensure the platform supports secure, compliant handling of sensitive information
- Engage with business stakeholders, subject matter experts, and technical teams to define requirements and outcomes
- Facilitate workshops, governance forums, and key decision-making sessions
- Manage third-party vendors and delivery partners where required
- Coordinate integration with existing enterprise systems and ensure data consistency
- Implement governance, risk, and reporting practices to maintain delivery oversight
- Support change management, training, and adoption activities
REQUIREMENTS
- Proven experience delivering system implementation or transformation projects (CRMs, Case Management, WFMs, ERPs)
- Experience managing delivery of standalone or specialised platforms (Salesforce, ServiceNow, Workday)
- Strong stakeholder engagement and facilitation skills across business and technology teams
- Demonstrated capability in project governance, risk, and compliance management
- Experience working within regulated or highly structured environments
- Ability to manage competing priorities, dependencies, and multiple workstreams
- Experience with case management or workflow-based systems (Filevine, ECINS)
- Exposure to legal, regulatory, or compliance-focused environments
- Experience delivering integrated solutions across multiple enterprise platforms
- Familiarity with data security or confidentiality considerations
If you feel you meet our selection criteria, please submit your resume to Neil Phillips at PM-Partners via SEEK application or email – *****@pm-partners.com.au